The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
We are happy to create something for you. We have an extensive collection Vintage American turquoise from mines such as, Kingman, Royston, Morenci, Bisbee, Ithica Peak, Stormy Mountain, Number8, Damele. And my favorite, Sonora Sunrise. We work mainly with Sterling but are open to new things. Don't hesitate to contact us and we can discuss the stone and design you are interested in. You may custom chose your turquoise.
Most jewelry can be customized in some ways. New pieces can be designed and made per your size needs. Please contact us with any questions.
All Turquoise and most semi precious stones should be kept dry and not stored in sunny places. Natural untreated Stones can change color due to chemical exposure such as shamoo, soap, lotions ect. so make a habbit of removing your jewelry before using these things. Exposure to excessive heat and sunlight can cause fading so try not to store your stones in the sunlight.
Most American turquoise is backed, this is for the protection of the stone, it gives it a little impact resistance, rings and bracelets do take alot of bumping around. Some stones we will only set in Pendants as they do not take the abuse rings and bracelets sometimes see. There are many sterling cleaners on the market, we would be more than happy to polish for you.
Jewelry items are packed in jewelry boxing and ready to gift. Gift wrapping is available at an additional $4 charge. Just leave in the notes that it is a gift or send a message with your wishes and we will do our best to make it perfect.
Cabochons will be wrapped in bubble wrap and boxed securely for safe shipping.